What Data We Collect and Why
When you open an account with ac365, we collect the details you provide during registration — your name, email address, contact number and payment method identifiers such as your bKash or Nagad wallet number. We collect this to verify your account, process deposits and withdrawals, and
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keep your wallet activity secure. When you browse the lobby or launch a game session, we also collect device and session data including your IP address, browser type and pages visited. This helps us resolve account access issues and improve how the lobby loads on your
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device. We do not store your full mobile wallet PIN or password at any point — payment authentication stays within your bKash, Nagad or Rocket app. We retain account data for as long as your account is active and for a period after closure as required
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by applicable policy. Your use of ac365 and any data we hold about you is subject to your local law and the eligible regions in which our platform operates. If you access us from Bangladesh, local legal requirements may affect what data we can process and
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how long we keep it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.